Solange Zindzi's Policy

This document was last updated on March 1st, 2022.


Acceptable use policy 

This acceptable use policy sets forth the general guidelines, the acceptable and prohibited uses of, and any of its related products and services. This Policy is a legally binding agreement between you and Solange Zindzi. By accessing and using this website and their services, you acknowledge that you have read, understood and agree, to be bound by terms of this Agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement. You acknowledge that this Agreement is a contract between you and Solange Zindzi, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services. Please read the following before using this website or providing any personal identifiable information through this website.

Prohibited activities and use

You may not use the Website and Services to engage in activity that is illegal under applicable law, that is harmful to others, or that would subject Solange Zindzi to liability including, without limitation, in connection with any of the following, each of which is prohibited under this Policy.

  • Disclosing sensitive personal information about others
  • Collection or attempting to collect personal information about third parties without their knowledge or consent.
  • Threatening harm to person or property
  • Harassing behaviour
  • Purchasing any of the offered Services on someone else’s behalf.
  • Misrepresenting or Fraudulently representing products or services

System abuse 

Any User in violation of the Website and Services Security is subject to criminal and civil liability, as well as immediate account termination. 

Privacy policy

By providing personal information to Solange Zindzi or through this website, you understand and consent to the collection, maintenance, processing and transfer of such information in and to all countries and territories. It will be assumed that if you provide any personal identifiable information that you have read and understand this Policy. 

Solange Zindzi Privacy Policy covers the collection, use and disclosure of personal information that may be collected by her anytime you interact with Solange Zindzi, such as when you visit the website and purchase Products and Services. Your Privacy is priority for Solange Zindzi and she goes to great length to protect it. 

What type of information is gathered?

Solange Zindzi collects information from you when you register on the website, place an order or subscribe to the newsletter. You may be asked to enter your: name, e-mail address, mailing address, phone number or credit information. 

Solange Zindzi uses tracking utility that collates data from log files. Log files includes internet protocol (IP), addresses, browser type, internet service provider (ISP), platform type, date/time stamp, number of clicks to analyse trends and track user’s movement in the aggregate.

Here are some examples, however not a complete list of information We may collect from You:

Personal Information

Personally Identifying information such as Your name, billing and/or shipping address, telephone numbers, email addresses, and other demographic information, such as but not limited to, Your age and gender.

Financial Information

Financial information (such as credit card or bank account numbers) in connection with any transaction You make on Our Site. We store limited financial data, as most financial data is transferred to third-party payment processors We use. We strongly encourage You to review the privacy policies of third-party payment provider, such as but not limited to, Payoneer, Stripe, PayPal and Thrivecart. You can also email us at [email protected] and request a list of all third-parties with whom We share Your information.

User Account Information

In order to purchase or access certain content or courses, We may require You to create a user account and provide Your email address and create a unique password. We collect data from our User Accounts regarding products and courses purchased and/or downloaded in order to personalize Your experience, track Your Use and for other legitimate business interests. For Your security, we do not have access or knowledge of Your password and it is Your sole responsibility to keep the password confidential and not share your account details with any other people.

Computer, Browser and Mobile Information

Computer and connection information such as statistics on Your page views, traffic to and from the Site, Your unique resource locator (“URL”), advertisement data, Your internet protocol (“IP”) address, Your browsing history, and Your Site log information. If You access our Site via Your mobile phone, We may collect information about Your device such as but not limited to, the model, manufacturer, device identification and Your location information.

Social Media Information

Information from any social media networking platforms and applications including, but not limited to, Instagram, Facebook, LinkedIn, YouTube, Twitter, and Snapchat, which may include Your Name, username on any of these platforms, location, email, age, gender, profile picture and any other public information You have included on any of Your social media profiles. If You want to limit this data, You should review the policies and security settings of each social media service respectively.

Other Information

From time to time, You may voluntarily give Us other information in order to complete a form, enter a contest or giveaway or to participate in a survey.

Sensitive Information

We will not request sensitive information from You at any time. Please do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method, including Your social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this Policy.

How is the information used and for what purposes?

If you wish to subscribe to the newsletter, Solange Zindzi will ask for contact information such as name and email address. Out of respect for the users Privacy there’s a way to opt out of these communications. Established members will from time to time receive information on products, services, inspiration recourses, special deals, and a newsletter. 

If you wish to Purchase any Product or Services made available through the website, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, your shipping information.

Solange Zindzi uses a tracking utility that collates data from Log files to analyse user movement.

To who is the information disclosed?

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases, such as (inter)national Mailing Service companies. By submitting your information, you grant Solange Zindzi the right to provide the information to these third parties subject to our Privacy Policy. 

How is the personal information protected?

Solange Zindzi implements a variety of security measures to maintain the safety of your personal information when you place and order or enter, submit, or access your personal information. After a transaction, your private information will not be stored to the server. While Solange Zindzi uses industry-standard precautions to safeguard your personal information, she cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline. 

Acceptance of purchases & products

Solange Zindzi does not make any guarantees about your ability to get results with her ideas, information, tools or strategies. She does guarantee your satisfaction with her training, products, and coaching. If for any reason, you are unsatisfied, please contact ([email protected]).

Solange Zindzi's Products are not a scheme. Coach cannot guarantee any success from using the product(s). Although there are many happy clients & customers of the Product(s), many of whom have provided testimonials, their results may not be typical for everyone and they are not intended to guarantee, promise, represent and/or assure that you will achieve similar results from taking the Product(s). Each person’s success and results depend on many factors, including dedication, desire and motivation. You accept the risk of not achieving any results (or less than desirable results) from taking the Product(s). This Product(s) does not provide any professional financial, legal, medical or psychological services or advice. None of the content of the Product(s) cures or treats any mental or medical condition. You are responsible for your own physical, mental and emotional well-being, decisions, choices, actions and results. Coach disclaims any liability for your reliance on any opinions or advice contained in the Product(s). Any third-party links to products or services are subject to separate terms and conditions. Coach is not responsible for or liable for any content on or action taken by such third-party websites. Although Coach may recommend third party sites, products or services, it is your responsibility to fully vey such third parties before entering into any transaction or relationship with them.

Returns & Refunds

If you receive a refund for a Product, you will have no further right to use that Product. We will have the sole discretion to determine whether you satisfy the eligibility criteria for a refund. For the avoidance of doubt, unless you are eligible to receive a refund, as provided herein, your obligation to continue to make all monthly payments with respect to a purchase shall remain in effect, notwithstanding the cancellation or termination of the applicable license for such Product. 

The Positive Mindset Challenge is a fully digital course and is non-refundable. We believe so deeply in the miracles you’re about to receive and urge you to enroll with a commitment to seeing the course through. Having issues? Email [email protected]

The E-books & Audiobooks are digital products and are non-refundable. You do have the right to cancel your Hardcopy order up to 14 days after purchasing your Hardcopy. After cancellation you have another 14 days to return your product. Please note that Solange Zindzi does not have the ability to track your return nor is she responsible for the amount of time it takes for the product to be returned. You will receive the refund of the full order amount, but the shipping costs are non-refundable. Refunds will be made only to the credit card used for the original purchase. It’s up to the customer to pay for return shipping and returning the product from your home to Solange Zindzi / the Web shop is your responsibility. Consult the website of your mailing company for these rates. If you make use of these rights, the product must be returned to Solange Zindzi with all accessories supplied and in its original condition and packaging. If you want to apply these rights please send an email to [email protected]. Solange Zindzi will refund the order amount within 14 days to same card, after receiving your returned product, as long as the product has been returned properly. 

Payment & purchases

You represent and warrant that: you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that the information you supply to Solange Zindi is true, correct and complete. 

Solange Zindzi reserves the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. 

Service resources

You may not use the Website and Services in any way which results in performance issues or which interrupts the Services of other Users. 

Provide service announcements 

Solange Zindzi reserves the right to send out service-related announcements if the Service is temporarily suspended for maintenance. These communications are not promotional in nature.  

Customer service

Solange Zindzi communicates with respectful customers to provide requested services and with regard to issues relating to Purchases or Services. Solange communicates with her customers by email.


Solange Zindzi reserves the right to be the sole arbiter in determining the seriousness of each infringement and to immediately take corrective actions. This could mean suspending or terminating your Service with or without notice upon any violation of this Policy, and reporting violations to law enforcement when needed. 

*If you have discovered and would like to report a violation of this Policy, please contact Solange Zindzi immediately  ([email protected]).  She will investigate and provide you with full assistance.  

Legal Disclaimer

Solange Zindzi may need to disclose personal information when required by law and when she beliefs that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on her website. Solange Zindzi will notify the affected user(s) before disclosing information. 


This Website contains links to other sites. Please be aware that Solange Zindzi is not responsible for other privacy practices on any other sites.

Changes & Amendments

Solange Zindzi reserves the right to change or update Information and to correct errors, inaccuracies, or omissions at any time without prior notice. Solange Zindzi reserves the right to modify this Policy or its terms relating to the Website and Services at any time, effective upon posting of an updated version of this Policy on the Website (see the date on the top of this Policy). Continued use of the Website and Services after such changes shall constitute your consent to such changes. 

Acceptance of this policy 

You acknowledge that you have read this Policy and agree to all these terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Respect, solutions & contact

Solange Zindzi is here to help. If you have experienced problems or issues with the Purchases, the Services or this Website, please respectfully ask and email for extra support and assistance. 

If you would like to contact Solange Zindzi to understand more about this Policy or wish to contact her concerning any matter relating to it, you may send an email to: [email protected]

The Inspiration Family - community

Would you like to connect with the Inspiration family? Follow & like the Facebook page Solange Zindzi / Solojump.thebook or go to @solojump.thebook on Instagram and friend request each other!