Shipping & Returns

Sending & Shipping terms 

Please read these Sending & Shipping Terms carefully before using the www.solangezindzi.com Website operated by Solange Zindzi. Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms.

 

Shipping & Taxes

Most orders will ship out within 48 hours of ordering. For National purchases and shippings, domestic taxes are calculated in the shopping cart. Duties and taxes will be applied for all International shipping orders and Solange Zindzi is not responsible for any customs charges imposed by your country for international shipping and delivery. 

 

Returns & Refunds

You have the right to cancel your order up to 14 days after purchasing your Hardcopy. After cancellation you have another 14 days to return your product. Please note that Solange Zindzi does not have the ability to track your return nor is she responsible for the amount of time it takes for the product to be returned. You will receive the refund of the full order amount, but the shipping costs are non-refundable. Refunds will be made only to the credit card used for the original purchase. It’s up to the customer to pay for return shipping and returning the product from your home to Solange Zindzi / the Web shop is your responsibility. Consult the website of your mailing company for these rates. If you make use of these rights, the product must be returned to Solange Zindzi with all accessories supplied and in its original condition and packaging. If you want to apply these rights please send an email to contact@solangezindzi.com. Solange Zindzi will refund the order amount within 14 days after receiving your returned product, as long as the product has been returned properly. 

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